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Emergency and Rescue:

  • Houston Fire Department, Dial 311 IMPORTANT: If you are awaiting rescue, prominently display a towel or sheet from a door or window so we can spot you. Addresses are tough to spot. GET ON TOP OF ROOFS WHEN ESCAPING FLOODING, NOT UNDERNEATH THEM.
  • Cajun Navy 281-464-4851 Cajun ( 281-898-3016 / Text 337-581-3750)
  • United States Coast Guard: 281-464-4851, 281-464-4852, 281-464-4853, 281-464-4854, 281-464-4855
  • Med ER Rooftop Helicopter – 281-464-4851 & 1-800-323-7233
  • National Guard – 713-578-3000
  • Residents can also call 311 or Houston Police's non-emergency phone number at 713-884-3131
  • CenterPoint Energy: 713-207-2222 to report downed power lines to CenterPoint Energy.

Medical Assistance:

  • Medical assistance: 911 only in life threatening emergencies, for all others dial 311
  • Pediatric Medical Care, then please call 832-222-5437
  • Teladoc: Offering free telephonic with medical doctor 855-220-4585
  • National Suicide Hotline: 1-800-273-8255


Support for Pets:

Grocery Stores open:

Reports and live coverage:

Weather Reports:

Road closures:

How to get help:

  • FEMA registration - 1-800-621-3362
  • National Emergency Child Locator Center: 1-866-908-9570
  • Disaster Distress Hotline: 1-800-985-5990
  • State Bar of Texas Legal Hotline - 1-800-504-7030

Lost Wages due to Harvey

  • Texas Workforce Commission: The Texas Workforce Commission (TWC) is accepting applications for Disaster Unemployment Assistance (DUA) as a result of severe weather due to Hurricane Harvey. Under Presidential Disaster Declaration (FEMA 4332-DR) dated August 25, 2017, workers who lost their jobs and self-employed individuals who have been unable to work due to damage sustained from Hurricane Harvey. Applications for DUA must be submitted by September 27, 2017. TWC’s website contains more information about Disaster Unemployment Assistance.
  • FEMA Disaster Unemployment- 800-622-3362


  • National Flood Insurance Program: Policyholders may call 1-800-621-3362 from 8 a.m. to 6 p.m. (CDT) for general information, servicing of claims, or technical assistance.
  • FEMA:

Where to Donate:

Where to volunteer:

  • Call 211 (713-685-2300 if out of area). They are coordinating volunteers.
  • Go to George R Brown Convention Center. 1001 Avenida De Las Americas, Houston, TX 77010 There are people there who will guide them to the appropriate group.  713.853.8001
  • Register at (likely the most comprehensive and easiest to use).
  • Corporations wanting to donate supplies or money (for example, XYZ Corp has truckloads of supplies they want to contribute): Please send an email to and with the following information:

      - Name of organization
     - Name of person to call regarding the donation
     - Email of Point of Contact
     - Service provided

More comprehensive resource lists can be found at:


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